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Privacy Policy

1. Introduction

We respect your privacy and take it very seriously. We are Mobile Guardian Limited (Registration number 07441190) and this is our plan of action for the protection of your personal information. It describes how we collect, use, disclose, and store your personal information.

2. Application

This policy applies to you when you visit our website, use our application, or order our services as a customer.

3. Personal information

3.1. Scope

Your personal information includes information we collect automatically when you visit our website or use our application;

accept on registration or submission;
get through an order; or
you provide voluntarily; but
excludes anonymous, de-identified, statistical, and public information.
It includes information about you or your organisation as a:

. student, where you may or may not be a child – a person attending and studying at a school, who may or may not be under the age of majority in the country where they live (such as younger than 18 years old);
. parent – the mother, father, or other legal guardian of a student;
. school – an institution for educating students; or
. teacher – a person who teaches in a school.

3.2. Your obligations

You may only send us your own personal information or someone else’s personal information if you have their permission to do so.

4. Acceptance and changes

4.1. Acceptance

You may not order any of our services if you do not accept this policy or any changes to it.

4.2. Changes

We may change this policy at any time and will notify you of the changes on our website, through our application, or by email. The changed policy applies to you if you continue using our website, our application, or our services following the notification.

5. Collection

5.1. Automatically

We collect your Internet usage information automatically when you visit our website, including your IP address, browser details, and usage information, which we may use to display our website correctly, track your activities on it, or for other necessary purposes.

5.2. On registration or submission

We may ask you to provide us with certain identifying information when you register on or otherwise submit information through our website or application for the first time.

5.3. Through an order

We ask you to provide us certain services information when you order our services.

5.4. Voluntarily

We may ask you to provide us certain optional information on a voluntary basis.

5.5. Consent to collection

We will get your consent to collect your personal information in accordance with applicable law when you provide us with it.

5.6. Purpose for collection

We may process your information that you provide to us for the purposes that you indicated when you agreed to provide it to us. Processing includes gathering your personal information, disclosing it, and combining it with other personal information.

6. Use

6.1. Processing

We may process your personal information to fulfil our obligations to you.

6.2. Cookies

We may place small text files on your device when you visit our website that allow us to provide you with a personalised experience by associating your personal information with your device. They let us remember your preferences, allow third parties to provide services to you, and otherwise serve useful purposes for you. Your internet browser generally accepts them automatically, but you can often change this setting or delete them manually. However, we won’t be able to provide you with access to certain aspects of our website where cookies are necessary if you do so. We have no access to or control over any cookies that our business partners use on our website and they have their own privacy polices that govern them. You can view our cookie policy here.

6.3. Messages

We may use your identifying information to send you administrative and update messages about the website. We may also sometimes send you promotional messages, but you may choose to opt-out of them.

6.4 Marketing

6.4.1 Email Marketing

When you give consent to receive marketing communications from Mobile Guardian, we use the data you have submitted, to email you about product updates, new products, or offers that may be of interest to you.

Unless you have given us permission to do so, your personal data is never used for marketing purposes.

You can opt-in to marketing and product communications when you:

. sign up to the Mobile Guardian platform
. update your preferences in your Mobile Guardian account settings
. sign up to receive a newsletter or new product announcement
. If you would like to withdraw your consent to marketing materials, or update your preferences, you can do so at any time in your Mobile Guardian profile.

6.4.2 Targeted content

We may use your personal information to provide you with targeted content on our website in a completely automated process.

7. Disclosure

7.1. Sharing

We may share your personal information with third parties for the purposes of fulfilling our obligations to you, including with:

. other companies or divisions within our group;
. our contractors who help provide part of our services; or
. third parties as required by applicable law.

7.2. Honour this policy

We will require anyone that we share your personal information with to honour this policy whenever possible in terms of applicable law.

7.3. Mandatory disclosure

We may disclose personal information to third parties if required for legal reasons, such as to regulators as required by law or governmental audit, law enforcement as required by a subpoena or court order, or third parties as required by applicable law.

7.4. Marketing purposes

We may disclose aggregate statistical information that we have derived from your and other people’s personal information to our advertisers or business partners.

7.5. Personnel

We may need to disclose personal information to our personnel to do their jobs, but will not do so unnecessarily.

7.6. Change of ownership

We may assign our rights to the personal information we process to our new owners if our ownership changes for any reason.

8. Storage

8.1. Accuracy

We will do our best to keep your personal information that we collect accurate, complete, and up to date.

8.2. Participation

We may ask you to update your personal information from time to time or give you a way to review it, but will take steps to verify your identity to prevent unauthorised access when doing so.

8.3. Retention

We will only keep your personal information for as long as is necessary to fulfill our obligations to you, unless you have given us permission to keep it longer or we are otherwise legally allowed to do so.

8.4. Transfer

We may transfer your personal information outside of the country in which it was collected to a foreign country. You consent to us processing your personal information in a foreign country with less stringent data protection laws than the country in which it was collected.

9. Your rights and control of personal information

9.1 Your rights

Under the UK Data Protection Act and/or the European Data Protection Regulation (GDPR) and e-privacy laws, you have the right:

. to be informed
. of access
. to rectification
. to erasure
. to restrict processing
. to data portability
. to object
. in relation to automated decision making and profiling.

For more and detailed information on these rights, please view the guidance provided by the Information Commissioner’s Office.

9.2 Control of your personal information

The European Data Protection Regulation (GDPR) gives you the right to access information held about you. You can request to see this information and have it updated, or erased. You can exercise your right of access and erasure by contacting support@.

10. General

10.1. Updating or removing

You may update or remove your personal information through our website or application or by contacting us at support@.

10.2. Limitation

We are not responsible for anyone else’s privacy policies or practices.

10.3. Enquiries

Please contact us at support@ if you have any questions about this privacy policy or how we handle your personal information.

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